We would like to inform you that the announced maintenance on November 10th ,2021 was on too short notice for some customers.
Therefore, we re-scheduled the maintenance on the PTV Europe City Map [Here] production cluster with API Version 1 to November 16th, 2021.
We plan do the maintenance between 3 pm and 4 pm UTC+1.
The following tasks were completed in the scope of this maintenance:
- Operating system change from Windows Server to Ubuntu Linux
- PTV xServer update to version 1.32.
- Map update from PTV Europe City Map 2021.2H to PTV Europe City Map 2022.1H
We kindly ask you to please test your application on the already updated test and integration system and report any problem immediately to our product support email@example.com.
Please pre-calculate your distance matrices on the already updated test / integration cluster. This cluster will become the new production cluster on the update day.
We because of the technology change to Linux, we offer you a fall back. We provide the old production system with windows and old map under the integration URL. e.g. https://xroute-tln-eu-n-integration.cloud.ptvgroup.com/
We will keep this fallback system until all customers could be migrated to the new production. If you need to use the fallback to the old production via integration URL, please inform us via support.xServer firstname.lastname@example.org.
We than will find a solution together with you to migrate to the new production asap.